We care about your privacy and the privacy of your pet. This Privacy Policy explains how PrimaTass AB collects, uses, and protects your personal data when you shop with us or visit our website.
What data do we collect?
- Customer Information: Name, delivery address, billing address, email address, and phone number.
- Payment Information: Processed securely through our payment partners, such as Kustom.
- Order History: Information about the products you purchase for your dog or cat.
Why do we collect this data?
- To process and deliver your orders.
- To provide customer support regarding your purchases.
- To send newsletters with advice and special offers (if you have opted in).
How long do we store your data?
We store your data for as long as necessary to fulfill our agreements and to comply with legal requirements, such as the Swedish Accounting Act (7 years).
Who do we share your data with?
We never sell your data. We only share necessary information with trusted partners:
- Logistics Partners: For example, PostNord / DHL / Schenker to deliver your packages.
- Payment Providers: To complete your secure payment.
- System Providers: For operating our online shop and sending out newsletters.
Your Rights
You have the right to request a free copy of the personal data we store about you. You can also demand that we correct inaccurate data or delete your information (unless the data is required to meet legal obligations).
Please contact us at info@primatass.com for any questions regarding data protection.